Privacy Policy
Last updated: October 2, 2026
MissedCallMoney ("we", "us") provides missed-call text-back and AI lead qualification software for local service businesses. This policy explains what we collect, how we use it, and your choices.
Information we collect
- Account information: name, email, business name, business phone, address, and service details.
- Call and message data: caller phone numbers, call times and outcomes, and SMS conversations handled on behalf of our business customers.
- Lead details customers share by text, such as name, service needed, location, and preferred appointment time.
- Billing information processed by our payment provider; we do not store full card numbers.
How we use information
- To send SMS replies after a missed call and to qualify and deliver leads to the business you called.
- To send account and service notifications to business users who opted in.
- To operate, secure, support, and improve the service, and to meet legal obligations.
SMS and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with subcontractors that help us provide the service (such as our messaging carrier provider), solely to deliver messages.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages.
Sharing
We share lead and conversation data only with the business the caller contacted, and with service providers (hosting, messaging, payments, AI processing) under confidentiality obligations. We do not sell personal information.
Retention and security
We keep data while an account is active or as needed to provide the service and meet legal requirements. Data is encrypted in transit and protected by access controls that keep each business's records separate.
Your choices
You can request access, correction, or deletion of your information by emailing support@missedcallmoney.org. Reply STOP to any message to stop receiving texts.
Contact
MissedCallMoney — support@missedcallmoney.org